Frequently Asked
Questions
Navigating the world of senior living can be a daunting task, often leaving you with several questions. Our team at Hickory Valley is here to guide you through exploring your options and finding answers that will help you make an informed decision. If you still have questions, though, please reach out to a member of our team!
What levels of care do you offer?
Hickory Valley provides independent living and assisted living. Independent living offers freedom from chores and a calendar full of ways to connect. Assisted Living adds daily support while protecting autonomy and dignity.
What makes Hickory Valley unique?
For more than four decades, Hickory Valley has combined gracious hospitality with clear,
reliable service. Our Chattanooga location offers convenience to shopping and healthcare, with a neighborhood feel. Associates greet people by name and tailor the experience so it’s comfortable and personal.
What residences and floor plans are available?
Apartments are offered in various sizes. Floor plans emphasize comfort and accessibility, with easy-to-navigate layouts and space for favorite furnishings. Availability changes; a tour is the best way to match preferences with current options.
Which amenities and activities are included?
Expect freshly prepared meals, transportation, clubs and interest groups, gardening spaces, wellness classes, movie nights, and opportunities to explore local attractions. Optional services such as medication reminders are available for those who want them.
What is included in the monthly fee?
The monthly fee typically includes the residence, many utilities, building and grounds care, dining, programming, and staff availability. In Assisted Living, everyday support is included as part of the plan developed with the individual and family.
Are there additional charges for care services?
If someone needs more help than the basic plan provides, added services can be arranged and clearly documented. Plans are reviewed regularly to stay aligned with current needs.
How do you determine the right level of support?
An assessment considers mobility, cognition, medication routines, nutrition, and the desired level of independence. Together, we shape a plan that supports health and preserves the rhythms that make life feel like your own.
Is support personalized?
Yes. From preferred dining times to favorite classes and quiet hours, individualized planning ensures the day reflects personal priorities. Associates check in routinely and update the plan in collaboration with the person and family.
What happens if needs increase?
Support is flexible and can be increased without leaving the community when appropriate. If a higher level of care is recommended, the team explains options and manages the transition with attention to comfort and continuity.
What is dining like, and are dietary needs accommodated?
Meals are prepared fresh and served in a relaxed, elegant setting. Dietary needs such as low-sodium, gluten-free, vegetarian, and diabetic-friendly are accommodated without sacrificing flavor or choice.
What social activities and outings are offered?
The calendar balances wellness, creativity, and fun: garden clubs, music, discussion groups, fitness, local outings, and seasonal celebrations that make it easy to meet people and stay engaged.
Are pets welcome?
Yes. Pets are part of the family. The team will share pet fees and guidelines that keep the community comfortable for everyone.
Where are you located and what is nearby?
Hickory Valley is in Chattanooga with quick access to shops, restaurants, parks, and medical offices. Families appreciate how easy it is to visit and plan outings.
How do I schedule a tour?
Simply contact our team online to arrange a personalized tour at your convenience. We’ll walk you through the neighborhood, show you available residences, and answer your questions.
How do families stay involved, and how do you communicate?
Families are invited to planning meetings and receive proactive updates. Associates are easy to reach for everyday questions, and quick check-ins keep everyone aligned.